Shipping Policy
Rodistaa.com Marketplace Logistics System
Powered by Linus Platform Pvt Ltd
1. Introduction
Welcome to Rodistaa.com, a marketplace logistics
system powered by Linus Platform Pvt Ltd (“Company,” “we,” “Linus,”
“us,” or “our”). This Shipping Policy outlines the terms and conditions related
to the shipment, delivery, and handling of orders placed through our platform.
2. Shipping Partners & Coverage
We partner with trusted logistics providers to ensure
reliable delivery of goods across multiple locations. Shipping availability and
delivery timelines may vary based on the seller’s location and the customer’s
delivery address.
3. Order Processing & Dispatch
- Orders
are typically processed within 7
business days after payment confirmation.
- Sellers
must dispatch items within the stipulated timeline to avoid penalties.
- Buyers
will receive a tracking ID once the order is shipped.
4. Shipping Charges
- Shipping
costs are calculated based on the weight, dimensions, destination, and
delivery method chosen.
- Some
sellers may offer free shipping or discounted rates as per their
policies.
5. Estimated Delivery Time
- Standard
Delivery: 5 business days
6. Tracking & Order Status
- Buyers
can track their shipments using the tracking number provided in their
order confirmation.
- Any
delays or issues will be communicated via email or SMS.
7. Failed Delivery Attempts & Re-Delivery
- If a
delivery attempt fails due to an incorrect address, unavailability, or
other reasons, a second attempt will be made.
- If
re-delivery fails, the order may be canceled, and return policies will
apply.
8. Damaged, Lost, or Delayed Shipments
- In
case of damaged or lost items, buyers must report the issue within 7
days of the expected delivery
date.
- Compensation
or replacement eligibility will be determined after an investigation.
9. Returns & Refunds
- Returns
and refunds are subject to the Rodistaa.com Return Policy and
individual seller terms.
- Return
shipping charges may apply unless covered by the seller.
10. Contact & Support
For any shipping-related inquiries, contact Rodistaa.com
Support at:
info@rodistaa.com
Let me know if you need modifications based on your
logistics policies!
