Here’s a rephrased Privacy Policy and Terms & Conditions for Rodistaa, incorporating the brand name with LINUS PLATFORMS PRIVATE LIMITED while keeping it professional and legally sound.

Rodistaa Privacy Policy

Effective Date: [Insert Date]

At Rodistaa, operated by LINUS PLATFORMS PRIVATE LIMITED (“Company,” “we,” “us,” or “our”), your privacy is important to us. This Privacy Policy outlines how we collect, use, store, process, disclose, and protect your personal and sensitive information when you access our Rodistaa mobile application (“Rodistaa App”) or visit our website at https://rodistaa.com (collectively, the “Platform”).

By accessing or using our Platform and services (“Services”), you consent to this Privacy Policy and the applicable laws governing data protection, including the Information Technology Act, 2000 and its related regulations.

1. Definitions

• “Driver Partner” – Independent third-party vehicle operators or drivers providing logistics and transport services through the Rodistaa Platform.
• “Customer” – Individuals or businesses using the Platform to avail logistics and transport services.
• “Vendor Partner” – Third-party logistics providers offering services via the Platform.
• “Personal Information” – Data that can identify an individual, including name, contact details, and payment information.
• “Usage Information” – Data collected from the user’s interaction with the Platform, including location data, device details, and browsing behavior.
• “Third-Party Service Providers (TPSP)” – External service providers engaged for various operational needs such as payment processing, customer support, and logistics management.

2. Information Collection & Use

We collect the following types of information:

A. Information You Provide to Us

• Account Information – Name, email, phone number, address, profile picture, date of birth, and payment details.
• Verification Data – Government-issued IDs (e.g., Aadhaar, PAN), vehicle registration documents, and background verification records.
• Transaction & Service Information – Details of completed and pending orders, payment transactions, and trip history.
• User Communications – Queries, reviews, support requests, and feedback shared via the Platform.

B. Information We Collect Automatically

• Location Data – For accurate trip tracking, navigation, and service optimization.
• Device Information – IP address, device model, operating system, and browsing activity on the Platform.
• Cookies & Tracking Technologies – Used to improve Platform performance and user experience.

3. How We Use Your Information

We use the collected information to:

• Provide and manage Rodistaa’s logistics and transportation services.
• Verify user identity and ensure compliance with legal and security requirements.
• Optimize platform performance and improve service delivery.
• Send service-related notifications, updates, and promotional offers (with user consent).
• Prevent fraud, ensure safety, and address technical issues.

4. Data Sharing & Disclosure

We do not sell or rent your personal data. However, we may share your information in the following cases:

• With Third-Party Service Providers (TPSPs) – For payment processing, customer support, background verification, and order fulfillment.
• For Legal & Compliance Requirements – If required by law enforcement or regulatory authorities.
• During Business Transfers – In case of a merger, acquisition, or restructuring of LINUS PLATFORMS PRIVATE LIMITED.

5. Security & Data Retention

We implement industry-standard security measures to protect user data from unauthorized access, loss, or misuse. However, while we strive to safeguard your information, we cannot guarantee absolute security due to the nature of the internet.

User data is retained only as long as necessary for legal and operational purposes. You may request deletion of your account by contacting our Grievance Officer.

Grievance Officer:
Mr. Sunil
📧 Email: nodalofficer@linusplatform.com

6. Changes to the Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on the Platform, and significant updates will be communicated via email or notifications. Continued use of the Platform after changes indicates acceptance of the revised policy.

Rodistaa Terms & Conditions

Effective Date: [Insert Date]

Welcome to Rodistaa, operated by LINUS PLATFORMS PRIVATE LIMITED (“Company,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your access and use of our Rodistaa App and website https://rodistaa.com (collectively, the “Platform”). By using our services, you agree to comply with these Terms.

1. User Eligibility & Registration

• You must be at least 18 years old and legally capable of entering into contracts.
• You are responsible for maintaining the confidentiality of your account credentials and agree not to share them with anyone.
• The information provided during registration must be accurate, complete, and up to date.

2. Services & Usage

Rodistaa facilitates logistics and transportation services by connecting Customers with Driver Partners and Vendor Partners.

• Customers can book transport/logistics services through the Platform.
• Driver Partners and Vendor Partners must comply with all applicable transportation laws and safety regulations.
• We reserve the right to refuse or cancel any service request at our discretion.

3. Pricing & Payments

• Pricing for services is determined by various factors such as distance, demand, and service type.
• Customers agree to pay the applicable fees for completed transactions.
• Refunds, if applicable, will be processed based on our Cancellation & Refund Policy.

4. User Responsibilities

• Users must not use the Platform for illegal activities, fraudulent transactions, or unauthorized commercial purposes.
• Driver Partners must maintain valid licenses, vehicle permits, and insurance.
• Harassment, abusive behavior, or misconduct towards other users or support staff is strictly prohibited.

5. Cancellation & Refund Policy

• Customers: Cancellation fees may apply based on the timing of cancellation.
• Driver Partners & Vendor Partners: Cancellations must be done within a reasonable timeframe to avoid penalties.
• Refunds (if applicable) will be processed as per our policies.

6. Limitation of Liability

LINUS PLATFORMS PRIVATE LIMITED is not responsible for:

• Delays, service failures, or damages caused by third-party partners.
• Losses due to incorrect or incomplete user information.
• Any unauthorized access or data breach beyond reasonable security measures.

To the maximum extent permitted by law, our total liability for any claim shall be limited to the amount paid by the user for the disputed service.

7. Termination of Account

Rodistaa reserves the right to suspend or terminate user accounts in cases of:

• Violation of these Terms & Conditions.
• Fraudulent activity or misconduct.
• Breach of security or misuse of the Platform.

Users may request account deletion by contacting customer support.

8. Governing Law & Dispute Resolution

These Terms are governed by the laws of India. Any disputes shall be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996, with the venue in [City, India].

9. Contact & Support

For inquiries or disputes, reach out to:

Grievance Officer:
📧 Email: nodalofficer@linusplatform.com

Acceptance of Terms

By using Rodistaa, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please refrain from using the Platform.

Let me know if you need any modifications! 🚀